Harish Palaniappan's

I have been noticing one person, Arun saxena.. hosting an online consumer rights organization, which he calls as "International Consumer Rights Protection Council".. though almost everything he tracks are indian consumer problems.

Here's a letter he recently posts on his website based on consumer issues he has been appraised of. This letter clearly depicts some attitude of indian corporates towards consumers.

Many indian companies are well known for their bad service quality to indian customers, while they have separate teams to service foreign customers.. most of them practise 'consumer inequality' or bias for high-value customers.. most of them finish products differently or package them differently for exports and domestic consumptions... and so on.

This letter adds to what the companies promise, and what's hidden from the eyes of the easily brain-washed consumer. Rememeber that "* Conditions apply" that you almost see on 99% ADs in India.
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BEWARE OF THESE BANKS

Looking at the rising complaints against Citibank, ICICI Bank, and Standard Chartered Bank, we request consumers to properly read their

documents and keep a record when dealing with these banks, especially regarding credit card and housing loan. These three banks are biggest

defaulters and do not resolve consumer problems easily. Be aware of their terms in writing. Keep a perfect record of all correspondence with
them.

If they do not agree to written communication, immediately stop their services.

BEWARE OF NOKIA

Nokia assures that their handset is covered under insurance. They even provide a certificate of insurance. But the condition is that if the handset

is lost/stolen, you have to lodge an FIR to seek claims. The catch here is that the police station does not lodge FIR for loss of handsets, they only

register NC. So you will never get insurance claims on basis of NC.

Nokia is selling some of its degraded products that have software problems. If you come across such problem in a new set, do not waste your

time in running around service centers as it is not going to help much, ask for a replacement with a new set.

DO NOT BUY NOKIA 6260

BEWARE OF AIR DECCAN

Their confirmed bookings are highly unreliable and of no guarantee that u will be allowed to fly. The booked tickets get cancelled without

intimation to consumer only to be known by him when he goes to the airport to catch his flight.

BEWARE OF COUNTRY CLUB, BANGALORE

They advertise that if you take their membership, a plot of land will be given free of cost near Golden Spa at Coconut Grove. Please note
Golden Spa is 35 Kns from Bangalore and the said plot of land is over 100 Kms from Bangalore. Based on false promises and with arrangement

with Citibank and ICICI Bank, this team cheats the consumers of his money by asking payments through credit card.

BOOK TELESALES & RECOVERY AGENTS

If you receive unwanted advertisement / telemarketing call from any company or recovery agents. Ask their telephone number and report to the
police. File a police complaint against the Chairman of the company.

BEWARE OF TATAINDICOM BROADBAND

Their promises to get you a broadband connection within a week is not to be relied upon. Once your money is stuck (about Rs. 2000), it takes lot
of pains to recover it back.

CAREFUL WHEN DEALING WITH THESE COMPANIES / PRODUCTS

LIST OF WORST COMPANIES AGAINST WHOM WE RECEIVE COMPLAINTS VERY FREQUENTLY

AIRLINES: Air Deccan
BANKS: Citibank , ICICI bank, Standard Chartered Bank
BUILDERS: Parimiti Buildcon (Thane), Madras City Co-op Bldg. Soc (Chennai)
CARS: Tata motors, Hyundai
CREDIT CARDS: SBI credit card, Citibank, Standard Chartered
CELLPHONE SERVICES: Tata Indicom Broadband, Airtel, BPL mobile
HOME APPLIANCES: Videocon, Godrej,
HOME BUSINESS: Kenya Star Tea
INSURANCE: National Insurance Co., New India Assurance
MOBILE PHONES: Nokia 6260
TIMESHARE: Royal Goan Beach Club (Goa), Happy Home Constructions (Bangalore), Country Club India Ltd. (Bangalore)
TRANSPORTERS: Sky Packers and Movers (Mumbai), Packways Pvt.Ltd.(Mumbai), Sai Packers and Movers (Mumbai)

ARE U BEING HARASSED BY CONSUMER COURTS?

WE ARE GATHERING INFORMATION ON CORRUPT JUDGES, REGISTRARS & CLERKS
We have received many complaints from consumers that they are being harassed in the consumer courts when they go there to submit consumer
complaint and attend hearings. They are not being served properly by the clerks, and the judges keep on giving hearing dates without arriving to
judgment.

These acts are contrary to the purpose of setting up of consumer courts that were basically meant to help the consumers. Please inform us if you

have experienced or witnessed harassment or corruption. Inform us the exact time, date, and location of the incident in writing through duly signed

letter. Your details will not be disclosed on this website, but you should be ready to co-operate when action against these people is initiated by

nabbing them through proper channel.

For further clarifications you may contact:

Sri.ARUN SAXENA

International Consumer Rights Protection Council
B-9/55, Vijay Nagari,
P.O. Kasarvadavali,
Thane (West) 400601
Mumbai - India