Harish Palaniappan's

If you wanted to learn how NOT to do business.. especially if you are a new startup, you should learn from the guys at dreamhost. Dreamhost is a webhosting company.

You should read the below link and issues quoted before you consider hosting your website with dreamhost, EVEN if they are giving you server space for free.

Dreamhost is really starting to suk

Read below a response from a dreamhost support

----- Excerpts of a long STUPID response from dreamhost support -----

--- [harpal 11662296] request response on server problems. ----

To my question on uncomfortability of their downtimes per day, and the number of times they restart a server:

I'm sorry that you're not happy with the fact that we can restart the
server any number of times a day, but please keep in mind that this is
something that we do only when necessary. Would you prefer that if a
server locks up, that we do not restart it as we have reached some sort
of restart limit? That could leave your server and all of your websites,
email, etc... unavailable for quite some time. I hope now you see that it
is good that we can restart a server as many times as needed.

Restart services isn't something that we do for fun... we only do it when
it's required. You'll likely also find that there are hardly any
companies around that will say that they reboot servers only a certain
number of times per day.

Also keep in mind that your server has not been restarted for nearly 4
days. [That means, 4 days of stability is a great achievement at dreamhost]

To my question on whether they can provide me links to their uptime guarantee or maintenance window terms:

Unfortunately I can not provide you with any links regarding server
uptime or server maintenance as we provide no guarantees to either. We do
not provide any sort of uptime guarantee, nor do we guarantee that
maintenance will be performed only at certain times or a certain number
of times.

[ Yes, they are real replies by top officials in the dreamhost server maintenance and customer support divisions.]

To questions on the phone.. dreamhost support team lazily said that "your downtime problems are because I live in India and probably we don't have better connections here". To which I stated that my customers who use the service on my website in countries like australia, USA, UK, etc., also have the same problems with reaching my server, he simply said, "these countries that you are saying are all far away from our datacenter in brea, california, and possibly they also dont seem to have good connections to our servers for which we can't do anything."

For innocents: Dreamhost is dying as a webhosting business.
Reason: Focus on money, for losing focus on upgrading hardware and services, and for losing focus on importance of servicing customers who have paid money.

May they rest in peace.